Right of Withdrawal

As a consumer, you have the following right of withdrawal for contracts you conclude with us via the platform.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us (KENJTEC UG (haftungsbeschränkt) in formation, e-mail: legal@kenjtec.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. an e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw. We will carry out the reimbursement using the same means of payment as you used for the initial transaction; in any event, you will not incur any fees as a result of the reimbursement. If you requested that the service begin during the withdrawal period, you shall pay us an amount which is in proportion to the services already provided until you communicated your withdrawal.

Early expiry — important for domains

The right of withdrawal expires for a service contract if we have fully performed the service and only began performance after you gave your express consent and simultaneously confirmed your knowledge that you lose your right of withdrawal upon full performance of the contract. This particularly affects domain registrations: a domain is registered in your name immediately and irreversibly — with your consent to immediate performance, your right of withdrawal expires in this respect.

Model withdrawal form

(If you wish to withdraw from the contract, please fill in this form and return it.) To: KENJTEC UG (haftungsbeschränkt) in formation, e-mail: legal@kenjtec.com I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*): Ordered on (*)/received on (*): Name of the consumer(s): Address of the consumer(s): Signature of the consumer(s) (only for notification on paper): Date: (*) Delete as appropriate.